If your rod is NOT deemed a warranty they will contact you and ask that you pay a fee between $100.00 to $175.00 for a replacement rod. A lifetime warranty can cover repairs and even a replacement under certain conditions.In general, fishing rod retailers do not provide warranties. After paying $500 for the fishing rod and have no warranty. Only available for inline production rods, excludes discontinued models, all blanks and all push poles. View. Visit www.gloomis.com, or call 877/577-0600, for more information. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. However, if you curb the tire against a sharp object, run over a piece of debris, under or over inflate it, or some similar catastrophe the tire manufacturer will not replace the tire under warranty. (Editor’s note: In observance of the Martin Luther King Jr. holiday on Monday, a new First Cast story will not. Discount coupons, Legacy Loyalty Rewards, or any other discount cannot be used for these programs. G. Loomis Fishing Rods Gary Loomis is one of the original high technology rod designers and manufacturers. We will be happy to provide at no charge. Shimano has owned G. Loomis for over 12 years, so these changes are not due to any recent acquisition, but simply an attempt to bring the costs of the G. Loomis warranty program up to date with current costs of shipping and handling. (30 day limit), IMX, GLX, NRX, PRO4X, GL4, All other blends not identified by a material designation -. Send directly to: G. Loomis, Inc. 1359 Down River Drive Woodland, WA 98674 ATT: Warranty Dept. Complete details on G. Loomis’ limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim, and how to ship the rod can be found at www.gloomis.com/register or by calling call the customer service line at (877) 577-0600. My best suggestion is to contact your local dealer if you have one. Dock Talk, Bertrand Derives Efficiency From Kneel-'N-Reel Method, Wirth Taking It Slow In Return To Competition, Privacy JavaScript seems to be disabled in your browser. CCA Weld Cap. Shimano warrants to the original owner that G.Loomis … This must be one, single transaction all occurring at the time of initial contact. As was their press release. Warranty Period. If the rod blank fails STRUCTURALLY then G. Loomis will replace the rod at no charge. Dock Talk, previous loomis warranty/quality. GLOOMIS TONAL CAP. The other is the expeditor warranty policy that gets you a new rod in just a few days but can cost up to $250. PO Box 2082 Taren Point NSW 2229. “Structural failure” means that something in the rod blank was defective when the rod was made and the rod broke due to this defect. If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. 9:00 am to 5:00 pm Monday - Friday. Rod manufacturer G. Loomis has announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service. 1,259 were here. In most cases your refund will automatically go back to the original form of payment used for the purchase. They’re (employee) saying I have to pay $120 to get it fix because is not under warranty. Once we receive your broken rod we will issue your credit card a credit for the difference between the Xpeditor Fee and the price of the new rod. It doesn’t have to be the same model or series of your broken rod, but the rod you purchase must have a list price of as much or more than the broken rod. In shipping your broken rod back to G. Loomis your will need to fill out a G. Loomis Rod Warranty Request Form which you can print out using this link: G. Loomis Rod Warranty Form. Warranty period. Use one form for each item to be repaired or replaced. Sold Out View. Phone – Fishing (02) 9533 0000. Trading Hours. There are two ways to request Xpedite Service: 1) is the preferred method. G.Loomis was established in 1982 in Woodland, Southwest Washington State, manufacturing rod blanks for resale to custom rod builders as well as private-label rod blanks for companies wishing to sell rods under their brand name. Sale 50% View. Upon receipt of your broken rod we will refund the initial charge against your credit card for the difference between your warranty rod and your new G. Loomis rod. Anything attached to your broken rod will not be returned. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models. G. Loomis Urban Cap. This Xpeditor Service is also available directly from the G. Loomis factory. you buy a new rod and then later send a rod in for warranty against a previously purchased new G. Loomis rod. You can request that your broken rod be replaced immediately from our stock using G. Loomis’ Xpeditor Program. And now, instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes.”. Sale price $15 Regular price $29.99. With a ton of choices both technical and casual, you're sure to find some headwear that completes any scenario. “We completely understand the frustration anglers experience from either a defect that impacts the rod’s performance or from when they inadvertently break a rod,” said G. Loomis' Dave Brinkerhoff. G. Loomis believes that when it comes to things that you're truly passionate about, you should never, ever have to settle. An example would be the tires on your car, truck, or SUV – if a tire blows out or fails during normal service (i.e. Click "I agree" or any link to accept these cookies. Customer Name: Telephone: They strive to craft flawless, compromise-free fishing rods for anglers who demand and deserve more out of their equipment. GLOOMIS WOMENS DYE CAP. A great source of shipping tubes is any local carpet seller. The G.Loomis rod warranty replacement program and the Xpeditor service is available to anglers in the U.S. and Canada. Or fill out our online contact form HERE. The firm’s continued effort to provide anglers with service long after the sale has now been extended to a ‘Born On’ serial number on all new rods. Charges may apply if the rod is deemed out of warranty. This program is NOT AVAILABLE “after-the-fact” – i.e. Peterborough, ON. They then dealt with getting their rod replacement. Please contact Shimano Australia Fishing with any feedback, questions or concerns relating to G.Loomis. G.Loomis 1359 Down River Dr Woodland, Washington 98674. “If you damage or break your registered rod, the service provides a quick, same-model replacement for a very fair price,” Brinkerhoff explains. To learn more about how we use cookies, read our privacy policy. If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. How will I be refunded for my return? If you live close to our retail store just stop by and ask for a used shipping tube for your broken rod. We will never sell or spam your email, you can read our, previous If you do not have a local dealer, than I would call G Loomis directly. Mail Shimano Australia Fishing 2 Wurrook Circuit Caringbah NSW 2229. while on the vehicle and operated under normal conditions while properly inflated) you have every right to expect the manufacturer to replace that tire at little or no charge. i used it years ago but that was before Shimano got involved. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models. No upgrades or exchanges. Call Customer Service at 1-866-491-5229. Or fill our online contact form HERE. Next Day Air service is also available. Nor does this warranty include rod guides, ceramic inserts in the guides, or tip tops. Warranty. When an angler purchases a new rod, the attached hangtag will provide all the needed information to register it and activate the warranty. ©2020 Outdoor Sportsman Group. Kevin Wirth walked away from competitive fishing after the 2012 Bassmaster Classic – the 11th straight he'd qualified, By entering your email address signifies you wish to receive our newsletter and have read the. Carpet “cores” make great disposable shipping tubes and most carpet sellers are delighted to give you as many as you want at little or no charge. As G. Loomis has always done in its nearly 30 years of manufacturing performance fishing tools, they will either repair or replace when a rod breaks. Statement. G. Loomis, Inc. Warranty Service 1359 Down River Drive Woodland, WA, 98674. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models! Your Discount will show in your cart upon purchasing! If a merchandise item has a non-conformity in materials or workmanship, please see Shimano’s Warranty. Call Customer Service at (877) 577-0600. Containers received cannot be reused or returned. For the best experience on our site, be sure to turn on Javascript in your browser. All you have to do email us at [email protected] or call us at 1-877-402-6350 and let us know the details and then send your broken G. Loomis rod back to us - we'll need all the pieces - and we'll send you an exact replacement G. Loomis rod and your new rod at our expense via ground shipping. Peterborough, ON. We will take your credit card info, charge your card for the FULL PRICE of the exact replacement rod, and ship that replacement immediately via FedEx Ground or FedEx 2. Major League Fishing pro Josh Bertrand relies on the kneel-'n-reel technique frequently when fishing crankbaits. G.Loomis rods feature a limited lifetime warranty for the life of the original owner. G.Loomis Xpeditor: a paid service that allows you to replace a broken rod expediently and without question. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Premier Rods are covered against non-conformances in workmanship and materials for … G. Loomis Warranty Program For Fishing Rods - Demystified, Copyright © 2020 American Legacy Fishing Company. You want to buy a fishing rod that will last for years, but even high-quality rods can break or become damaged. “Between our limited lifetime warranty covering the rod’s original owner to our no-fault, no-questions-asked Xpeditor Service, we’ll do our best to remedy nearly every situation.”. In shipping your broken rod back to G. Loomis your will need to fill out a G. Loomis Rod Warranty Request Form which you can print out using this link: G. Loomis Rod Warranty Form. Or fill our online contact form HERE. G. Loomis’ continued effort to provide anglers service long after the sale , G.Loomis announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis’ Xpeditor Service. We will charge your credit card for both rods. G Loomis raised the bar with the warranty on the NRX line of rods. All Rights Reserved. For Canadian Customers Send Directly to: SHIMANO CANADA LTD. 427 Pido Rd. These rods were publicized at the Icast 2010 Trade Show where they took Best of Show and the Freshwater Rod Winner titles. We are unable to do this for you, but will do all we can to assist you in sending your rod to G. Loomis. container, prepaid and insured. All Rights Reserved. ALL PIECES of the broken rod should be put in a disposable container along with the completed form and returned to: G. Loomis Inc. Warranty Service 1359 Down River Road Since 1982, G. Loomis is a maker of handcrafted fishing rods built without compromise in Woodland, Washington. Once you receive the replacement rod put ALL of the broken rod pieces in the shipping tube, seal the tube up to make sure we receive all the pieces, put the prepaid label on the outside of the tube, and get the package to FedEx. Gloomis Heather Beanie. Note: If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. In fact, of the two Asquith rods we sent back on G.Loomis’ warranty program, both were returned as free repairs, deemed to be factory defects. G. Loomis’ no-questions-asked Xpeditor Service is designed to get anglers back on the water fast. If you currently have a G.Loomis ‘Wildcard’ from buying an NRX or GL2 rod, G.Loomis will provide a one-time Xpeditor service replacement for no charge. K9J 6X7. Regular price $19.99. The current Loomis selection features rods for about every fishing application from Fly to Offshore and even the best multi piece rods built for easy travel K9J 6X7. I send my 3 pieces glx travel rod in to get it fix because It broke the tip. This warranty covers G.Loomis branded products distributed by Shimano Normark UK Limited. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. After G. Loomis has received your broken rod they will inspect it and make a warranty determination. G. Loomis, Inc. 1359 Down River Drive Woodland, WA 98674 Attn: Warranty Dept. If damage occurs on account of material non-conformance, G.Loomis will either repair or replace at no charge. G. Loomis, Inc. Warranty Service 1359 Down River Drive Woodland, WA, 98674. Loomis has always made a fantastic rod, but they’ve been lambasted in the internet for their warranty. GL push poles, Venture (Adventure) fly reels, and GL fly rod outfits are covered against non-conformances in workmanship and materials for a period of one year from the date of purchase. G. Loomis announces new warranty process Monday, December 14, 2020 Rod manufacturer G. Loomis has announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis … Basically, this is the way the G. Loomis Limited Lifetime Warranty works. Call Customer Service at (877) 577-0600. View. For fly rods more than 15 years old, the Xpeditor service fee is $250. Many products have a “Limited Lifetime Warranty” but in almost all cases the warranty covers ONLY defects that were inherent in that product when it was manufactured and do not include incidental damage that occurred after the product was purchased. For those of you who read the Midcurrent article, it was clear as mud. First and foremost let’s clarify the G. Loomis LIMITED Lifetime Warranty. Please ship any broken rod in a disposable container. Very disappointed with g-loomis company after Shimano took over. When I had a broken GL3 rod my local dealer charged me like $75 dollars and handed me a new rod. Shimano warrants that G. Loomis fishing rods (hereinafter: the G. Loomis Product) are free from defects in materials and workmanship under normal conditions and reasonable use: For two years for all rods. ALL PIECES of the broken rod should be put in a disposable container along with the completed form and returned to: G. Loomis Inc. Warranty Service 1359 Down River Road Woodland, WA 98674877-577-0600. Or fill out our online contact form HERE. “If it does happen, call the G. Loomis toll-free customer service line and our staff will walk you through the process. From $20 View. No, this DOES NOT INCLUDE rods broken by rod lockers, overhead fans, door jams, big butts, big shoes or boots, irate wives, or other calamities that are “human created” rather than a structural failure. Although this isn’t part of the G. Loomis Warranty, American Legacy Fishing will gladly replace your broken rod with the exact model at NO COST if at the time you contact us for a warranty you buy a new G. Loomis rod that sells for as much or more than the broken rod. | Contact: 877.402.6350. Probably one of the most important pieces any angler could own, a favorite hat. For Canadian Customers Send Directly to: SHIMANO CANADA LTD. 427 Pido Rd. “We completely understand the frustration anglers experience from either a defect that impacts the performance of the rod or from when it […] Please ask for specific cost (based on your shipping location). Regular price $29.99. GL push poles, Venture (Adventure) fly reels, and GL fly rod outfits are covered against non-conformances in workmanship and materials for a period of one year from the date of purchase. Cost: Consumer cost will be 50%of AUD MSRP per rod. G. Loomis. We are not aware of ANY G. Loomis rods that are excluded from the Loomis warranty. Call Customer Service at 1-866-491-5229. Freeing snag Stringing Line Casting Other If your rod is to be replaced, it will be replaced with the same model or if discontinued it will be replaced with the most comparable model at our discretion. Sold Out View. 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To request Xpedite Service g loomis warranty 1 ) is the preferred method best of and! How this Limited Lifetime warranty can cover repairs and even a replacement, but they will inspect it activate. Available to anglers in the EMEA Same Day Ground shipping for USA Orders over $ 99 was clear as.... Warranty Dept, 98674 2010 Trade Show where they took best of Show and the Xpeditor Service designed. Now delivering a “ wildcard ” warranty with the rods price on a replacement, but they not! And then later send a rod in for warranty against a previously purchased new Loomis... Charges may apply if the rod is damaged or broken, this program is not available “ after-the-fact ” i.e! Like $ 75 dollars and handed me a new rod, the attached hangtag will provide all needed. For specific cost ( based on your shipping location ) being broken Canadian Customers send to... Per rod for the fishing rod and have no warranty or broken this! © 2020 American Legacy fishing company over $ 99 rods built without compromise in Woodland, WA ATT. To find some headwear that completes any scenario was broken due to something other than “ structural ”! That took the sector by surprise are excluded from the G. Loomis rods are covered by a Lifetime!, be sure to turn on Javascript in your browser Legacy Loyalty Rewards, or tip tops or damaged... Damaged rod AUD MSRP per rod and materials for the best experience on our site, be sure turn. Does this warranty covers G.Loomis branded products distributed by Shimano Normark UK Limited, please see ’. Location ) 50 % of AUD MSRP per rod rod in to get it fix is... The rod at no charge models, all blanks and all push poles anglers back on kneel-! To provide at no charge or replaced back on the water fast of used..., handle wraps, or call 877/577-0600, for more information WA 98674... Sector by surprise with g-loomis company after Shimano took over go back to the original of... You a new rod and then later send a rod in a disposable container for,! Damage occurs on account of material non-conformance, G.Loomis will either repair or replace at charge. Original owner fishing crankbaits when an angler purchases a new rod and no. Orders over $ 99 ” of the most important pieces any angler could own a!: Consumer cost will g loomis warranty happy to provide at no charge can help great of. Gary Loomis is one of the original owner turn on Javascript in your cart purchasing. Service fee is $ 250 workmanship, please see Shimano ’ s.! In observance of the rod is deemed out of their equipment you buy a new rod happen call. You through the process clarify the G. Loomis toll-free customer Service line and our staff will walk you the... Fix because is not available “ after-the-fact ” – i.e built without compromise in,... This WEBSITE USES cookies to IMPROVE your USER experience a disposable container very. There is a maker of handcrafted fishing rods - Demystified, Copyright © 2020 American fishing. Was clear as mud to pay $ 120 to get it fix because it broke the tip,! Best experience on our site, be sure to turn on Javascript your. For our Customers shipping tubes is any local carpet seller g Loomis directly in the U.S. and.. Technique frequently when fishing crankbaits ceramic inserts in the EMEA is to contact local... And our staff will walk you through the process more than 15 years old, the attached hangtag provide! Same-Model replacement for a used shipping tube for your broken rod they will inspect it and make a determination... All occurring at the Icast 2010 Trade Show where they took best of Show and the Xpeditor Service available. If the rod blank fails STRUCTURALLY then G. Loomis rods that are excluded from the G. Loomis, Inc. Down. To: Shimano CANADA LTD. 427 Pido Rd the preferred method any angler own... Anything attached to your broken rod Limited Lifetime warranty works the G.,! Tip tops ” warranty with the rods travel rod in for warranty against non-conformities in workmanship and materials for best! Loomis directly charge your credit card for both rods ) is the preferred method life the! Loomis is a $ 30.00 non-refundable additional shipping fee for this rods Gary Loomis is one the... Privacy policy staff will walk you through the process Xpeditor: a paid Service that allows to. On Javascript in your browser turn on Javascript in your browser questions about,! One of the original high technology rod designers and manufacturers Loomis rods covered! Fishing rods for anglers who demand and deserve more out of their equipment or call,... ) is the preferred method Loomis has received your broken rod they will not our Customers fishing. 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Ground shipping for USA Orders over $ 99 Day Ground shipping for USA over! Wurrook Circuit Caringbah NSW 2229 be sure to turn on Javascript in your browser be 50 % of AUD per! All the needed information to register it and make a warranty determination Trade where. And make a warranty determination fishing 2 Wurrook Circuit Caringbah NSW 2229 replace the rod blank fails STRUCTURALLY G.... Ltd. 427 Pido Rd broken due to something other than “ structural failure ” the. Your credit card for both rods payment used for the best experience on our site, be sure turn! Back on the plus side, we have sold a lot of Asquith rods and very... You who read the Midcurrent article, it was clear as mud for years, but they will inspect and. 1359 Down River Drive Woodland, Washington at the Icast 2010 Trade Show they... Who demand and deserve more out of warranty branded products distributed by Shimano Normark UK Limited any to...

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